AI Agents That Automate Healthcare Operations
Deploy AI agents that live inside your EHR, with your policies, knowledge base, and 148+ native healthcare integrations built in — 100% safe and real-world validated.
Operate Leaner. Scale Faster. Care Better.
EHR-native AI that talks, texts, and takes action
Voice and chat agents that handle scheduling, intake, refills, insurance, billing, and crises across every channel your practice runs today.
AI Receptionist
24/7 virtual front desk for calls, texts, and chats. Never miss a patient inquiry.
Voice AI Call Center
Multi-agent voice platform for call campaigns and inbound triage at scale.
Chat AI & Messaging
SMS, web chat, and portal messaging support across every patient channel.
Multilingual AI
20+ languages across all patient channels. Serve every community you care for.
Appointment Scheduling
Automate bookings, reminders, no-show follow-up, and waitlist management.
Prescription Routing
Route and manage refill requests with zero staff involvement for routine cases.
Insurance Verification
Real-time eligibility checks integrated into your intake flow automatically.
Patient Intake
Collect forms, verify IDs, and populate EHR fields before the patient arrives.
148+ Healthcare Integrations. Connected in Minutes.
Connect your EHR, communication system, patient portal, and more without writing any code.
From Knowledge Base to Live AI Agent in One Platform
Cevi handles the full lifecycle. Ingest your practice data, stress-test every scenario, build custom workflows, and migrate without downtime.
Upload Practice Data
Upload SOPs, clinical protocols, payer rules — structured or unstructured. Our AI organizes it, flags what’s missing, and keeps it current every time your practice changes.
Battle-Test AI Agents
Run hundreds of simulated scenarios concurrently. Voice calls, SMS, portal messages across every persona and edge case. Agents self-improve before they go live.
Design Custom Workflows
Every practice works differently. We map your exact process into automated workflows — scheduling logic, approval chains, routing rules. Build and edit them yourself.
Zero-Downtime Migration
Moving between platforms? Workflows, knowledge base, and rules migrate automatically. No rebuilding, no downtime, no disruption to patient care.
HIPAA-Compliant AI. Secure by Default.
Enterprise-Grade Encryption
Every data path encrypted at rest and in transit. Access controls, audit trails, and incident response protocols across every agent.
BAA Signed First
We sign a Business Associate Agreement with every practice before a single patient record enters our system. Standard on every plan.
Role-Based Access Control
Providers, billing staff, front desk, admins. Each role gets exactly the permissions it needs. Add or remove users across locations in seconds.
End-to-End Observability
Every call handled, every record accessed, every workflow triggered. Searchable audit logs with timestamps, context, and full action history.
Automated Error Recovery
Agents catch issues before they reach patients. Failed workflows retry automatically. Real-time alerts with full context sent to your team instantly.
99.9% Uptime SLA
Your agents stay online when we ship updates. Rolling deployments, redundant infrastructure, and an enterprise SLA backed by written guarantees.
Cevi moves faster than any team we’ve worked with. They’re available 24/7, have built out integrations we needed in a single day, and now handle over 80% of our inbound calls autonomously.
Ready to Automate Your Practice?
Don’t see your workflow? Describe any process your staff runs manually. We’ll build a custom agent and deploy it — typically in under a week.